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Ordering Information > Terms and Conditions |
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| We will endeavour to ship your products within 28 days (subject to availability) - however we will notify you if there is to be a further delay. All items from Canada may take up to six weeks. Please note that most handmade items will be despatched within six weeks. We do not keep stocks of any product. DEFINITIONS "we", "us", "our" is defined as Wedding Paraphernalia and all its associated staff and associated companies including and not limited to Diary Moments, The Celebration Store, Jo Nicholson, paraphernalia4weddings and The Northants Wedding Centre. "you" is defined as the user of www.weddingparaphernalia.co.uk and all associated sites on the worldwide web. CONDITION OF USE By accessing Wedding Paraphernalia's website you agree to be bound by the following terms and conditions. You should not access or use this website if you do not agree with these terms and conditions. We reserve the right to change these terms and conditions without notification. PRICE OF GOODS All pricing detailed on the site is deemed to be correct. We reserve the right to change, without notice, any pricing in the case of error or in the case of the manufacturer increasing their prices. SAMPLES OF WEDDING STATIONERY AND WEDDING FAVOURS All samples are charged per item, just add them to your shopping cart. Postage and packing is £1.00 regardless of how many samples you order. Please note that postage and packing is only £1.00 if you do not add any chargeable products (i.e. confetti, etc) to the cart. If you wish to see samples of blank cards including pocketfold invitations, these are available at a single price plus £1.00 postage & packing; please email or call us for information. Please allow 28 days delivery on all samples of stationery and favours. However, during the summer months this may be extended due to workload - we must give the brides that are getting married that week priority. If you require them before this, please email or call us. If you wish to use our stationery services, a £50 non-returnable deposit will secure your time in our schedule. PAYMENT All methods of payment are accepted (excluding AMEX). If you choose not to use our secure online payment system, please send your payment to 20 High Street, Rothwell, Northants NN14 6BQ, clearly stating your reference number on the back. You are fully responsible for informing us of your correct and full delivery address. If a different delivery address is stated, we will not process the payment unless a landline number is given - a mobile number is not sufficient in this case. We will not process an order if an incorrect email address is given. Please note that no goods will be despatched until funds have cleared. An administration and bank charge of £10 will be added to all invoices where cheques have failed to clear. Wedding Paraphernalia is registered for VAT (854 2341 35) and therefore all prices are inclusive of taxes. DELIVERY OF PRODUCTS AND COLLECTIONS Postage is currently £5.50 up to 10 kg for UK mainland addresses - prices on application for parcels over this weight. All items over 1.0 kg will be sent by 48 hour Parcelforce. All items will require a signature. All stationery items will be charged at £12.00 delivery to cover the costs of insurance. Please contact us if you wish to have your products delivered by express - there may be an additional charge for this. Wedding Paraphernalia will only ship products to UK mainland addresses. Any shipments to Northern Ireland or Channel Islands will cost £20.00, if over 1 kg in weight. It is your responsibility to ensure that we have a correct postal address prior to despatch of goods. Parcels are returned to us if not collected from the Post Office in a timely manner or if Parcelforce has tried to deliver twice (cards are left through the door and the courier is instructed to give us an indication of type of door to clarify correct address). You will be responsible for all return costs. If you want to change delivery address after despatch by courier, there is a £35 charge. All products are shipped Monday to Thursday either by Royal Mail recorded/special delivery or by 48 hour Parcelforce. All parcels will require a signature. We will endeavour to ship your products within 28 days (subject to availability) - however we will notify you if there is to be a further delay. If in stock, most items are shipped the day funds are cleared. All items from Canada will take up to six weeks. However, during summer months it may only take two. Please note that most handmade items will be despatched within six weeks. Please contact us if you require an express service. No products will be despatched without cleared funds. We have a standard collection charge of £10.00 for table plan frames, easels and hire items. This will be payable prior to collection. PLEASE NOTE WE WILL NOT SHIP CHOCOLATE PRODUCTS IF THE WEATHER IS DEEMED TOO HOT! STOCK Being a small retail unit, we do not hold many stocks out of the wedding seaon of weddingstar wedding accessories including ring cushions, guestbooks etc. If your wedding is within the next four weeks, please call before ordering. RETURNS If you are unhappy with any item that you have purchased from us, you may return them to us within seven days of receipt. The following exceptions apply: a)
Cosmetic products Customers are liable for return postal charges and we have the right to charge for collection of cancelled orders which have not been returned. We reserve the right to charge a handling fee on goods changed or payments refunded at our discretion. If any item is found to be faulty on receipt, please contact us immediately. We will be responsible for delivery costs for faulty items returned to us. When returning items, please ensure you enclose the appropriate paperwork as supplied with your items. All refunds will be processed within 21 days from receipt of package and will be in the form of original payment made, ie. debit/credit card, cheque or postable order. All goods remain your responsibility until received by Wedding Paraphernalia, so please ensure you return any goods with the appropriate amount of insurance i.e. recorded, special or courier delivery. TERMS AND CONDITIONS OF PURCHASE All goods and services ordered through Wedding Paraphernalia are subject to the following terms and conditions. 1. No goods or services will be shipped or commenced until full payment is received and cleared through the banking system. This ensures that full ownership is passed to you at point of shipment or commencement of service. All products remain the property of Wedding Paraphernalia until full payment is received and cleared. 2. Once the goods have been received, all risk of damage to or loss of shall be with you. 3. We are fully compliant with the Consumer Protection (Distance Selling) Act, which provides you with a seven day "cooling off" period after the order is received during which time you are able to cancel or return the full or part order. However, this only applies to goods which are returned unopened in their original packaging and are unused. The following exceptions apply: a)
Cosmetic products Customers are liable for return postal charges and we have the right to charge for collection of cancelled orders which have not been returned. Please ensure anything returned is within seven days and for your own protection, ensure the parcel must be signed for. We take no responsibility for lost, returned goods. We reserve the right to charge a handling fee on goods changed or payments refunded at our discretion. 4. A £50 non-refundable deposit is payable for any decoration services. This secures the date and is deducted from your final bill. All decoration services should be paid for one month prior to the event unless cancelled. No monies will be returnable if cancelled two weeks prior to event, 50% will be returnable (less £50) if cancelled between four to two weeks one day prior to event. If your event is postponed for any reason, please contact us to check new date availability. 5. A £50 non-refundable deposit is payable to secure your time in our schedule for wedding stationery. We do not need a finalised design to secure this slot. 6. When you receive your confirmation of order, it is your responsibility to check that pricing and description of goods is correct. Please contact us immediately if there are any discrepancies. 7. Please contact us, if not prompted, with any information regarding personalised items. 8. Please remember that due to the nature of handmade products, there may be differences to each piece. 9. Please note that all Envelopments ® products are special orders from the USA and are therefore non-returnable. 10. Your statutory rights are not affected by any terms and conditions stated above. RIGHTS GRANTED/RESERVED The content of this website and any associated websites is for your personal use only and must not be downloaded. You agree not to copy, distribute, reproduce or create derivative works from the content, including products seen within photographs. Please do not create links in any way from your own PC to the graphics on our website - since this is deemed to be theft of bandwidth and we will follow up accordingly. PERSONAL INFORMATION Wedding Paraphernalia is registered with the Data Protection Act on a voluntary basis. Any financial information you give us is stored on the Romancart secure website and is destroyed after 7 days. We provide your Personal Information to necessary third-parties from whom you purchase products through Wedding Paraphernalia. On occasion, we may use your personal information to inform you of events being held, new products and special offers. If you do not wish to receive such information, please contact us directly on weddings@weddingparaphernalia.co.uk and we will remove your personal information from our database. Personal information is only kept until two months after your wedding date and is then archived. If you feel that we have not kept to our personal information principles, please notify us immediately. AVAILABILITY We accept no liability for any "downtime" of this or associated sites. Whilst we will endeavour to provide a continual service, it is outside of our limitations to maintain 100% "uptime". We reserve the right to remove this site at any time either permanently or on a termporary basis for updating and upgrades. LINKS FROM THIS SITE TO THIRD PARTIES We are not responsible for any of the links that may appear from time to time on this site to third party sites. We are not responsible for any content or availability of such sites. We do not necessarily endorse any products on these sites. Any links which are given as recommendations are the views of our clients and not necessarily of Wedding Paraphernalia. Wedding Paraphernalia holds no responsibility for any transactions you may have with these sites. We reserve the right to change these Terms & Conditions at any time without notice. |
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