We do not have a facility to take card payment over the telephone.
We will endeavour to ship your products within 28 days (subject to availability) - however we will notify you if there is to be a further delay. This does not include handmade stationery and favour orders, please contact us to discuss schedule. We do not keep stocks of any product. Wedding Paraphernalia will not be held responsible if you have not ordered items in a timely manner. If payment is made by Paypal and we have to refund, we reserve the right to withhold any fees we are charged.
SAMPLES ARE CURRENTLY TAKING UP TO SIX WEEKS - PLEASE CONTACT US IF REQUIRED SOONER. PLEASE DO NOT ORDER YOUR WEDDING INVITATIONS FROM THE WEBSITE, PLEASE DISCUSS WITH US FIRST REGARDING TIMINGS, COLOURS ETC. OUR SCHEDULE IS EXTREMELY BUSY. IF AN ORDER IS PLACED WITHOUT OUR PRIOR KNOWLEDGE, THESE ORDERS WILL BE FITTED INTO THE SCHEDULE AS AND WHEN WE CAN (CURRENTLY ABOUT 8 WEEKS).
Any personalised gifts and accessories will be sent directly from the printer - additional postage costs may apply.
ALL CUSTOMS CHARGES ARE TO BE PAID BY THE RECEIVER, WE ARE NOT RESPONSIBLE FOR ANY ADDITIONAL CHARGES ON RECEIPT.
Payment is through bank transfer or Paypal. You are fully responsible for informing us of your correct and full delivery address. If a different delivery address is stated, we will not process the payment unless a landline number is given - a mobile number is not sufficient in this case. We will not process an order if an incorrect email address is given. For orders over £75 we charge a fee of 4% if paid through Paypal.
Please note that no goods will be despatched until funds have cleared.
Once personalised wedding stationery orders have been processed, your order cannot be cancelled - this is due to the time we have taken to prepare your proofs, the cost of stocks and the time that has been scheduled to produce the stationery.
DELIVERY OF PRODUCTS AND COLLECTIONS
Our postage rates reflect the weight and insurance cost of the product.
Our postage rates reflect the weight and insurance cost of the product. Anything over £50.00 will be sent by courier and not Royal Mail.
£0.00 to £49.99 = £4.95
£50.00 to £74.99 = £8.50
£75.00 to £499.99 = £15.00
£500.00 to £1499.99 = £25.00
All table plan only orders will be shipped by courier at the cost of £15.00.
Please contact us if you wish to have your products delivered by express - there may be an additional charge for this.
Wedding Paraphernalia will only ship products to UK mainland addresses. By agreement we may ship to Northern Ireland and the Channel Islands as long as courier costs are covered, from a minimum of £25.00 - please email us to discuss further.